Privacy Policy
Introduction
In this introduction, our main focus is the subject matter. We'll delve into its key aspects and thoroughly analyze any relevant information or supporting evidence.
Synopsis of Our Privacy Guidelines
The Privacy Policy discussed pertains to the protection and handling of personal information by flylumio.com, a branch of AdHub Max LLC based in the USA. It is applicable to individuals who have bought or plan to buy products or services through any of flylumio.com's sales platforms, which encompass their website, mobile site, and mobile app (also known as "Sales Channels").
Terms of This Privacy Policy
In this policy, the designated 'User' is referred to using the pronouns "you" or "your."
The term "website" includes both desktop and mobile applications.
By accessing our website or other sales avenues, the User agrees to the terms outlined in the Privacy Policy. Not accepting these terms requires refraining from using these channels.
Third-Party Websites
Kindly be advised that our privacy policy does not cover third-party websites, mobile sites, and mobile apps. It is essential to keep in mind that flylumio.com does not oversee the privacy practices of our partners, advertisers, sponsors, or other linked sites. We strongly suggest reviewing the individual privacy policies of these third parties before engaging with them.
Dedication to Safeguarding Privacy
At our organization, we prioritize safeguarding your privacy and understanding the responsibility of handling personal data with caution, for the mutual benefit of our company and our users.
In essence, this policy acts as a safeguard for protecting sensitive information from unauthorized access.
Transparency and Data Management
Maintaining transparency and managing information in a proper manner are vital aspects for any organization. It is imperative for companies to uphold honesty and openness in their operations, as well as implementing effective methods for handling data.
At our company, transparency is essential. We make every effort to maintain it in all areas of information management. To adhere to applicable data protection regulations, we have created this Policy to offer a comprehensive explanation of how we gather, utilize, share, transfer, and safeguard your information. We ask that you review it in conjunction with other pertinent policies related to the collection or handling of your personal data so that you have a complete understanding of why and how we use it. Please keep in mind that this policy complements other notices and is not meant to completely replace them.
Roles of Controller and Processor
As the Controller of flylumio.com, it is their duty to create and implement plans for handling personal data. This notification serves as a reflection of flylumio.com's involvement in this issue.
The Processor is responsible for handling personal information on behalf of the Controller, regardless of their status as an individual or entity.
Flylumio.com may serve as both the Controller or Processor for your personal information, depending on the particular situation.
Categories of Information Collected
Essentially, personal data refers to any details that can specifically identify a user. However, this does not include anonymous data where the person's identity has been removed.
At any time, flylumio.com may ask for your personal information, whether it be directly or through a third party.
Types of Data Collected
- Contact Data: Details of your current residential and work locations, email address, and phone numbers.
- Identity Data: First and last name, username, and title.
- User Data: Login credentials and additional security information necessary for accessing our services.
- Marketing and Communications Data: Preferred methods through which you receive updates and information from us.
- Profile Data: Information such as referring website, page views, interactions, and form submissions.
- Technical Data: IP address, login details, browser type and version, time zone and location preferences, plug-in types and versions, and technical specifications of your device.
Website Usage and Additional Documentation
Your website usage data is easily accessible.
Along with supplying any additional personal details, flylumio.com may ask for further documentation when seeking visa support. This may include your passport, bank statements, and completed application forms, which will then be submitted to the embassy. Similarly, for those in need of Forex services, we will require a copy of your passport and a completed A2 form, along with proof of travel such as flight tickets or a travel confirmation, in order to process your request.
Means of Obtaining Personal Information
In some situations, you may choose to disclose personal information that can only be acquired through your voluntary participation.
Over time, the once bustling town has lost its vibrant energy and taken on a somber and abandoned feel. This shift can be attributed to the closing of multiple establishments and the exodus of its inhabitants.
Communication Options
Make use of our various communication options to reach out to us regarding any questions, price estimates, bookings, or payments. You can connect with us through our website or by reaching out to our customer support team via email, mail, fax, phone, or in-person at any of our physical store locations.
Community Engagement
Become an active member of our community by signing up for our newsletter, participating in giveaways, completing surveys, sharing your feedback, and joining promotions.
By participating in our varied activities, whether online or in real life, such as events, marketing initiatives, and external channels.
Cookies and Technologies
By means of stored cookies on our site.
Aside from cookies, a wide range of technologies are commonly utilized for various purposes.
By utilizing cookies, server logs, and other methods, we collect Technical Data related to your devices and online activities. For more details about the data we obtain, kindly refer to our cookie policy.
Information Collection Sources
Other sources, in addition to those directly involved or publicly accessible, encompass:
Information is collected from multiple analytic resources, including Google.
Data Processing Guidelines
The information you share with us while using our Website will be utilized for the following reasons.
In order to adhere to your contract, regardless of its status as pending or active, we may be required to perform specific actions upon your prior request. This is commonly referred to as "contract fulfillment."
We have a responsibility to adhere to all legal and regulatory obligations by abiding by the laws and regulations that govern our operations.
Regarding "legitimate interests," your personal information may be required to safeguard our own interests, as long as it does not violate your fundamental rights. This could entail monitoring our website or client portals for security reasons. Please know that we always take into consideration the effect on your rights before using your data for our legitimate interests.
Your consent allows us to process your personal data and send direct marketing communications via email or text.
Your personal information is only used for authorized purposes, either with your consent or when required by law.
Usage of Personal Information
You can be confident that we will always handle your personal information in accordance with the law. This may require us to establish a legal justification for its use. Our main focus is to strengthen our relationship with our users, which could involve utilizing this information for various purposes.
Reservation Process
During the entirety of the reservation process:
Through the use of your account's contact information and traveler list, you can easily expedite the booking process. This data will be readily available in the reservation system, allowing for swift and effective bookings.
Additionally, your Personal Information may be utilized for a variety of purposes including:
- Stay updated on the status of the transaction.
- Kindly utilize your preferred communication platform to promptly send booking confirmations, such as SMS, WhatsApp, or any alternative service.
- We kindly request notification of any updates or revisions to your reservation(s).
- If needed, our customer service team may contact you.
- Ensure that your reservations are confirmed by the applicable service providers.
- You have the freedom to personalize the content on our different platforms - website, mobile site, and app - to suit your preferences.
Feedback and Notifications
We are grateful for your valuable feedback on our products and services, as well as any other areas that could potentially improve. Your thoughts are greatly valued.
Please provide a confirmation via either a message or email.
To prevent any potential mismanagement or mishandling, make sure your account is properly validated and authenticated.
Rest assured, we will keep in touch with you for all your special events by providing you with a personalized gift or unique opportunity.
Be reassured that we will keep you informed of any noteworthy modifications to our offerings, including revisions to our terms and policies.
We highly encourage you to share details about the various range of products and services provided by both flylumio.com and its partner companies.
You will be reminded regularly for both payments and travel vouchers.
Stay informed about the latest events in the travel industry by subscribing to our newsletters. If you prefer not to receive these updates, simply use the link provided in any email to unsubscribe.
Sharing Personal Information
We may share your personal information for a variety of reasons, including:
To finalize your booking, inquiry, or participation, processing is required.
In addition, our capabilities go beyond just improving your offerings. We are also well-prepared to aid with a range of user-generated tasks, including bookings, reservations, blocking, and other similar responsibilities.
Third-party service providers may access your personal information for a variety of reasons, including data processing, credit extension, order fulfillment, and product delivery. Additionally, they assist in the management and enhancement of customer data, offer customer support, evaluate your interest in our offerings, and conduct surveys. Please be assured that these providers are fully committed to safeguarding your personal information.
Your personal information may be utilized for various purposes, including Marketing Promotions, Research, and other initiatives.
Upon registration, you will stay informed about our newest product releases, services, promotions, and events. In case you no longer wish to receive these notifications, unsubscribing is a simple and hassle-free procedure.
Moreover, the gathered information can be applied for product research, distribution, and promotion purposes as well.
Additionally, it serves a pivotal function in our internal processes of researching, analyzing, and auditing.
Employee Incentives
Employees can receive incentives and bonuses as forms of added compensation for their efforts and commitment. These rewards are meant to motivate employees to achieve even greater success.
Exclusive Travel Rewards
Occasionally, flylumio.com may offer unique chances for users to obtain thrilling travel rewards. In order to participate in these promotions, we will request contact details and survey responses. The collected data will be utilized for announcing contest champions and enhancing our offerings with valuable input from surveys.
Referral and Reward Programs
Occasionally, flylumio.com may provide opportunities for our users to participate in travel referral or reward programs. To enroll you in these programs, we will utilize the personal information you have given us. If you are chosen for a reward, a reliable third party will be responsible for distributing it on our behalf. Please note that joining these programs is entirely voluntary and you have the option to decline. Furthermore, we may need to verify customer details separately as a security measure when granting rewards.
Gathering and Making Use of Non-Confidential Information
Customer activity on our portals provides us with valuable non-personal data, which is used for research and analysis. This aggregated information is then utilized to improve our products, monitor their performance, and support promotional efforts. Additionally, we may share this data with third parties in a way that does not reveal the identities of individuals, as part of our continuous efforts to enhance the overall customer experience and broaden our product offerings and services.
Tracking and Monitoring Technologies
Various technologies, including cookies, are employed to monitor both user information and website activity. They are also utilized on our Website to improve your browsing experience. For transparency, we have implemented a policy that details our procedures and can be accessed at any time.
External Links
The external links on our website provide helpful information and resources. Please note that we are not accountable for the content of these other websites, so we recommend reviewing their privacy policies before visiting for a smooth experience.
Sharing Personal Information
Affiliated Businesses
To enhance the personalization and effectiveness of our services, we may share your Personal Information with our affiliated companies. If flylumio.com is acquired, customer data will be transferred to the new owner. Similarly, any changes in ownership or organizational structure within our company or its subsidiary divisions will involve the transfer of customer information, including Personal Information. Rest assured that these actions will always be carried out securely and with utmost regard for protecting your data.
Service Providers
At flylumio.com, rest assured that your reservation will be taken care of by our network of dependable service providers. These partners include airlines, hotels, visa consulates, bus services, cab rental companies, and railways. By booking with us, you give us permission to share your information with these providers solely for the purpose of securing your reservation. It's worth mentioning that our policy prevents service providers from using your information for any other purposes in accordance with flylumio.com's guidelines.
Collaborative Partners
Your filtered personal information may be disclosed to our corporate affiliates or business partners in order to offer you improved travel choices. These options may consist of both complimentary and paid features, such as discounted rates, installment payment plans, credit card collaborations, insurance services, and protection against possible security breaches. Keep in mind that our partners will have their own privacy policies in place if you decide to utilize these opportunities.
Third-Party Assistance
At flylumio.com, we collaborate with a range of third parties to aid us in specific duties. These may include handling payments, storing data, and managing systems that require access to your Personal Information. As a result, we may disclose non-identifying details to suppliers, advertisers, affiliates, and other current or potential business associates. Additionally, we may utilize this amalgamated data to inform external organizations about the number of individuals who have clicked on links leading them to their respective websites.
Legal and Regulatory Compliance
Disclosure of this information to a legal or regulatory entity may be necessary.
International Data Transfers
Being a global website, flylumio.com has associated firms and collaborators in various countries, such as the United States, that may not follow the same data protection policies as your home country. Nevertheless, rest assured that flylumio.com will ensure that these entities abide by relevant laws and take necessary precautions to safeguard your personal information. To facilitate these transfers, we may utilize contractual methods while remaining compliant with applicable regulations.
User Generated Content
At flylumio.com, we strive to give our users multiple options for sharing their experiences with our services. This includes leaving reviews, writing blog articles, giving ratings, participating in general polls, providing feedback or asking questions, and connecting with other users. Additionally, you may receive a request from a third party to share your thoughts on your recent booking through us, but this is entirely up to you.
Content Categories
Our articles serve as an excellent resource for generating captivating content on your website or blog.
Assessments and appraisals from clients.
Interactions and their corresponding responses.
By incorporating polling inquiries into your strategy, you can gather valuable information through crowd sourcing.
Individuals have the ability to display their profile
Individuals have the ability to display their profile to others through a variety of actions. These include submitting reviews, giving ratings, participating in Q&A discussions, and sharing photographs. This can include information such as the number of trips they've taken and reviews they've written, as well as any questions they've asked or answered and photos they've contributed.
Content Responsibility
Individuals are responsible for guaranteeing that any content they post on the social media platform or flylumio.com website is respectable and follows all relevant laws, public policies, morals, religions, and societal norms. By sharing any type of content (such as pictures, opinions, or experiences) on these platforms, you are granting flylumio.com permission to use it in their discretion without any liability towards you or others. Please note that flylumio.com explicitly declares their non-involvement in disputes or legal issues arising from the use of user-generated content by either themselves or third parties.
The necessary approvals for accessing our mobile apps
Once the flylumio.com app has been downloaded, you will be asked to grant permission for necessary actions. These authorizations are essential for the effective functioning of the app. Below is an overview of the data that may be accessed by flylumio.com and its intended purpose.
The permissions for Android devices
Possibly with your authorization, we could provide you with the closest branch information according to your current location. This may be helpful if you need any in-person assistance for a travel-related inquiry.
By allowing us to access your SMS, you will receive both 'OTP' notifications and holiday package information on your mobile number moving forward.
To reach our customer contact centers, the app requires access to your phone.
With your authorization to access your contacts, we can offer various social functions such as the ability to share vacation packages with your acquaintances.
To optimize your browsing experience and streamline processes, the app needs permission to access your photos, media, and files. This allows for convenient storage and temporary retention of images and documents. Storing these files on your device eliminates the need for repeated downloads whenever the app is used.
The permissions configurations for IOS
The IOS permission settings give you control over what features and data can be accessed on your device. From these settings, you have the option to allow or deny permission for apps, services, and other entities to use functions like location services or camera. It is important to regularly review and update these permissions according to your privacy and security preferences.
By choosing notifications, you grant us consent to send your device unique promotions, discounts, and travel news.
Ensuring the security and protection of information
Considering various aspects, such as expenses, situations, extent, surroundings, and objectives, we diligently evaluate the potential effects on the rights and liberties of individuals while implementing suitable technical and organizational protocols. These measures aim to maintain a level of protection that aligns with the associated risks.
Examples of security measures
- Ensuring the confidentiality of classified information.
- Safeguarding the continuity and security of processing systems and services.
- Ensuring prompt access to personal data in case of a physical or technical problem.
- Ensuring the security of processing is crucial, and this can be achieved through frequent testing, assessments, and evaluations.
Storing information for a designated period of time
Keeping your personal information on file will span the required duration to fulfill its initial purpose. This includes satisfying legal and regulatory obligations, participating in crucial legal procedures, and safeguarding against potential legal disputes.
Modifications have been made to the policy
Please note that this Policy is subject to possible updates and modifications at any point. If significant changes occur, we will notify you promptly via email or a visible notice on our website. We recommend checking for updates regularly. By continuing to use our website after any changes have been made and posted on this page, you acknowledge and accept the revised terms.
The advantages and perks you receive
In specific circumstances, you are entitled to the safeguarding of your personal information according to data privacy legislation. Our dedication lies in upholding these entitlements and complying with relevant laws and regulations while handling your personal data.
Your rights under GDPR
You may find information on your rights under the General Data Protection Regulation (GDPR) below.
You have the right to obtain transparent and comprehensible information regarding the handling of your personal information. We will convey this to you in a simple and straightforward manner.
Access and Updates
You have the right to access and receive updates on your personal information. Please note that, upon request, we will verify any handling of your data in our response.
Correction of Information
You have the right to request the correction of any inaccurate or incomplete personal information. We will make every effort to notify any third parties with whom we have shared this data about the necessary changes.
Right to Be Forgotten
Dear valued user, you have the opportunity to request the removal of your personal information from our records. This is commonly referred to as the "right to be forgotten". Please keep in mind that this right is governed by legal regulations and all requests will be carefully evaluated according to proper handling of personal data.
Restrictions on Processing
In certain situations, you have the option to restrict the processing of your personal information. This can occur if there are concerns about its accuracy, objections to its usage, or if it is being handled unlawfully and you wish for it to be kept rather than deleted.
Data Portability Right
The Data Portability Right allows you to receive a copy of your personal information in a commonly used electronic format. Keep in mind that this right is only applicable if your data was processed with your consent or for contractual obligations, and if it was done electronically.
Right to Object
You have the right to object in certain situations to the handling of your personal information. This applies to instances where your data is used for marketing purposes, as well as cases related to our legitimate interests or a public interest task.
Automated Decision Making
You have the right to limit the significant impact of automated decisions on you, whether through legal means or otherwise.
How to Exercise Your Rights
To exercise your rights, please contact us at support@adhubmax.us. While there is no fee for obtaining your personal information or exercising these rights, we may charge a fair fee if your request is considered unreasonable, redundant, or excessive.
Policy Revisions
Kindly note that this Policy may be modified at any point in time. In case of significant alterations, we will promptly inform you via email or a visible notice on our website.
GDPR Rights
Your personal information is safeguarded by data privacy laws in certain circumstances. We continue to prioritize these protections and will adhere to all relevant laws and regulations in handling your data.
Contact Information
Should you have any questions or comments regarding this Policy, please feel free to reach out to us at support@adhubmax.us.
Security Measures
To protect your personal information from unauthorized access, it may be necessary for us to gather specific details to confirm your identity and assist with your inquiries.
Response Time
Our goal is to reply to all valid requests within fifteen days, unless they are particularly complex or involve multiple submissions from you.
Client Concerns
If you have any issues regarding our handling of your privacy and Subject Access Requests, please let us know. You can reach out to our Data Protection Officer (DPO) at dpo@flylumio.com.
Further Information
If you have any inquiries regarding our privacy policy or the way we handle personal information on flylumio.com, please don't hesitate to reach out to us.
Data Protection Officer
The company's USA headquarters is located at 501 Silverside Road, St 105 in Wilmington, Delaware.
Complete Data Protection Policy
The complete Data Protection Policy can be accessed using this link.
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